Fulfillment Operations Leader — Data-Driven Impact

Amazon; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading delivery company is seeking an Operations Manager in Toronto, Ontario. In this role, you will lead and develop a team, ensuring top performance in safety, quality, and efficiency. Ideal candidates will have over 3 years of management experience and a relevant bachelor's degree. This position also requires flexibility in work hours, including weekends and holidays. Join us to drive improvements in our operations and ensure customer satisfaction.

Qualifications

• 3+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of experience in performance metrics or process improvement.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Manage safety, quality, productivity, and customer delivery promises.

Skills

Employee management experience

Performance management

Data-driven decision-making

Education

Bachelor's degree or equivalent

Job description

A leading delivery company is seeking an Operations Manager in Toronto, Ontario. In this role, you will lead and develop a team, ensuring top performance in safety, quality, and efficiency. Ideal candidates will have over 3 years of management experience and a relevant bachelor's degree. This position also requires flexibility in work hours, including weekends and holidays. Join us to drive improvements in our operations and ensure customer satisfaction.