FT Support Coordinator - Home Services (H2) - 24 hrs/wk

Winnifred Stewart; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Driver with $2 million liability ins.

Job summary

Winnifred Stewart invites applications for a Support Coordinator who combines direct care with coordinating residence operations and community participation. The role involves creating person-centered plans, supporting health and safety, and fostering independence for individuals with disabilities.

Work is Saturdays and Sundays from 8:30 AM to 8:30 PM, in a Home 2 setting. A Diploma or equivalent education is preferred, with strong communication and teamwork skills emphasized.

Qualifications

• Preferably a Diploma or equivalent post-secondary education in a relevant discipline.
• Demonstrated ability to document individualized, person-centered plans.
• Strong written and verbal communication with families and staff.
• Experience supporting individuals with disabilities in community settings.

Responsibilities

• Develop and document individualized, person-centered plans to guide services.
• Assist with support plans in complex situations and encourage rights-based decisions.
• Provide direct care to individuals with high needs as required.
• Monitor health and well-being and address changes in conditions.
• Adhere to medical protocols and standing orders for medications.
• Create opportunities for social interaction and community participation.
• Document records and reports clearly and timely.
• Work as part of a team and communicate respectfully with stakeholders.

Skills

Written communication

Verbal communication

Team collaboration

Coaching and mentoring

Time-management

Documentation skills

Behavior management

Care planning

Education

Diploma or equivalent education

Tools

None

Job description

***INTERNAL CANDIDATES WILL BE GIVEN PREFERENCE UNTIL NOON ON OCTOBER 13, 2026***

POSITION SUMMARY

The Support Coordinator role combines direct support to individuals with disabilities and provides general support in the day-to-day operations of their assigned residence and in the community.

RESPONSIBILITIES

• Help the individual and their circle of support develop, and document individualized, person-centered plans to guide services related to individual development, community participation, behavior management and/or personal care.
• Assist with support plans in more complex situations.
• Encourage individuals to use their rights and take responsibility to make life choices.
• Provide direct care to individuals with high needs and/or medically fragile individuals, as required.
• Monitor and support the health and well-being of individuals in care. This includes identifying changes in conditions related to individual’s behavior, physical and emotional well-being, and takes all necessary steps to address.
• Strictly adhere to medical protocols and standing orders for medication and other remedies.
• Find and develop recreational and other social interaction opportunities for individuals, in order to create a wider range of options and natural supports within the community.
• Be a social and/or recreational role model and coach to help the individual participate and contribute effectively within the community.
• Create clear, objective records and complete required reports and other documentation as required by the position.
• Communicate in a professional, timely, accurate and respectful way with individuals, families, guardians, staff and community members.
• Work effectively in a team-oriented environment.

PREFERRED QUALIFICATIONS

• Preferably a Diploma or equivalent post-secondary education in a relevant discipline; and additional specialized training and progressively more responsible experience in a relevant discipline/setting.
• A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices and pursue active participation in the community.
• An understanding of the opportunities and options available to persons with disabilities plus demonstrated cultural and ethnic sensitivity.
• Effective written and verbal communication skills.
• Well-developed coaching and mentoring and coordinating skills.
• Effective time-management and priority-setting skills, and the ability to balance competing demands/priorities and deal with competing opinions.
• Relevant knowledge and the ability to model and support the development of basic living, personal and social skills.
• Relevant knowledge and the ability to contribute to effective person-centered programming plans around skill acquisition and/or behaviors of concern.
• A minimum of 2 years’ experience with diabetes, epilepsy, dementia, behaviours of concern, lifts and transfers, mental health disorders and dual diagnosis.
• Knowledge of the broader range of community resources available to support an individual’s participation and inclusion.
• Demonstrated ability to work effectively in a team. This includes the ability to function effectively within an individual’s circle of support.
• The ability to extend shift and capable of handling physically challenging situations, as required.
• Driver with $2 million liability insurance an asset.

LOCATION: Home 2

HOURS OF WORK: Sat - Sun 8:30AM - 8:30PM

Our Commitment to Equity and Inclusion - Winnifred Stewart is committed to building a workforce that reflects the diversity of the communities we serve. We strongly encourage applications from Indigenous, Black, and racialized individuals; persons with disabilities; members of the 2SLGBTQIA+ community; newcomers; and individuals from other equity-deserving groups.

We recognize that systemic barriers may have impacted career pathways and value lived experience alongside professional credentials. Accommodation is available throughout the recruitment and selection process upon request.