FT Support Coordinator - Home Services (H2) - 24 hrs/wk

Winnifred Stewart; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Job summary

Winnifred Stewart in Edmonton, Canada, is seeking a Support Coordinator to provide direct support to individuals with disabilities and assist with day-to-day operations in their residence and community.

The role emphasizes person-centered planning, collaboration with families and the circle of support, adherence to medical protocols, and creating meaningful community participation opportunities.

Qualifications

• Diploma or equivalent post-secondary education in a relevant discipline; and additional specialized training and progressively more responsible experience in a relevant discipline/setting.
• A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices and participate in the community.
• Understanding of opportunities for persons with disabilities plus cultural and ethnic sensitivity.
• Effective written and verbal communication skills.
• Well-developed coaching, mentoring and coordinating skills.
• Effective time-management and priority-setting skills.
• Knowledge to model and support development of basic living, personal and social skills.
• Experience with diabetes, epilepsy, dementia, behaviors of concern, lifts/transfers, mental health disorders and dual diagnosis (min. 2 years).
• Knowledge of community resources to support participation and inclusion.
• Ability to work effectively in a team and within an individual's circle of support.
• Ability to extend shifts and handle physically challenging situations, as required.
• Driver with $2 million liability insurance is an asset.

Responsibilities

• Help the individual and their circle of support develop, and document individualized, person-centered plans to guide services related to development, community participation, behavior management and/or personal care.
• Assist with support plans in more complex situations.
• Encourage individuals to use their rights and take responsibility to make life choices.
• Provide direct care to individuals with high needs and/or medically fragile individuals, as required.
• Monitor and support health and well-being, identify changes in conditions related to behavior, physical and emotional well-being, and address accordingly.
• Strictly adhere to medical protocols and standing orders for medication and other remedies.
• Find and develop recreational and social opportunities to widen options and natural supports in the community.
• Be a social/recreational role model and coach for participation and contribution in the community.
• Create clear, objective records and complete required reports and documentation.
• Communicate professionally with individuals, families, guardians, staff and community members.
• Work effectively in a team-oriented environment.

Skills

Written and Verbal Communication

Coaching and Mentoring

Time Management

Team Collaboration

Behaviour Support

Driver with Liability Insurance

Education

Diploma or equivalent post-secondary education

Job description

***INTERNAL CANDIDATES WILL BE GIVEN PREFERENCE UNTIL NOON ON OCTOBER 13, 2026***

POSITION SUMMARY

The Support Coordinator role combines direct support to individuals with disabilities and provides general support in the day-to-day operations of their assigned residence and in the community.

RESPONSIBILITIES

• Help the individual and their circle of support develop, and document individualized, person-centered plans to guide services related to individual development, community participation, behavior management and/or personal care.
• Assist with support plans in more complex situations.
• Encourage individuals to use their rights and take responsibility to make life choices.
• Provide direct care to individuals with high needs and/or medically fragile individuals, as required.
• Monitor and support the health and well-being of individuals in care. This includes identifying changes in conditions related to individual’s behavior, physical and emotional well-being, and takes all necessary steps to address.
• Strictly adhere to medical protocols and standing orders for medication and other remedies.
• Find and develop recreational and other social interaction opportunities for individuals, in order to create a wider range of options and natural supports within the community.
• Be a social and/or recreational role model and coach to help the individual participate and contribute effectively within the community.
• Create clear, objective records and complete required reports and other documentation as required by the position.
• Communicate in a professional, timely, accurate and respectful way with individuals, families, guardians, staff and community members.
• Work effectively in a team-oriented environment.

PREFERRED QUALIFICATIONS

• Preferably a Diploma or equivalent post-secondary education in a relevant discipline; and additional specialized training and progressively more responsible experience in a relevant discipline/setting.
• A positive attitude and belief that persons with disabilities have the right and responsibility to define and pursue their life choices and pursue active participation in the community.
• An understanding of the opportunities and options available to persons with disabilities plus demonstrated cultural and ethnic sensitivity.
• Effective written and verbal communication skills.
• Well-developed coaching and mentoring and coordinating skills.
• Effective time-management and priority-setting skills, and the ability to balance competing demands/priorities and deal with competing opinions.
• Relevant knowledge and the ability to model and support the development of basic living, personal and social skills.
• Relevant knowledge and the ability to contribute to effective person-centered programming plans around skill acquisition and/or behaviors of concern.
• A minimum of 2 years’ experience with diabetes, epilepsy, dementia, behaviours of concern, lifts and transfers, mental health disorders and dual diagnosis.
• Knowledge of the broader range of community resources available to support an individual’s participation and inclusion.
• Demonstrated ability to work effectively in a team. This includes the ability to function effectively within an individual’s circle of support.
• The ability to extend shift and capable of handling physically challenging situations, as required.
• Driver with $2 million liability insurance an asset.

LOCATION: Home 2

HOURS OF WORK: Sat - Sun 8:30AM - 8:30PM

Our Commitment to Equity and Inclusion - Winnifred Stewart is committed to building a workforce that reflects the diversity of the communities we serve. We strongly encourage applications from Indigenous, Black, and racialized individuals; persons with disabilities; members of the 2SLGBTQIA+ community; newcomers; and individuals from other equity-deserving groups.

We recognize that systemic barriers may have impacted career pathways and value lived experience alongside professional credentials. Accommodation is available throughout the recruitment and selection process upon request.