FT Brand Ambassador

RALPH LAUREN; Edmonton; On-site; CAD 30,000 - 45,000; Full time

Job summary

Join a leading global brand as a Full-Time Brand Ambassador, where you'll be at the forefront of delivering exceptional customer experiences. In this dynamic role, you will support sales growth, uphold brand values, and engage with the community, all while fostering a collaborative environment. If you thrive in a high-energy setting and are eager to develop future leadership skills, we want to hear from you.

Qualifications

• Retail or similar industry experience preferred.
• Ability to operate the register and lift up to 30 lbs.
• Flexible schedule required.

Responsibilities

• Deliver sales and profit performance using key tools.
• Support store execution of company initiatives.
• Engage clients and expand the customer base.

Skills

Effective communication skills

Planning

Time management

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren has built a reputation and distinctive image through its expanding range of products, brands, and international markets. Its brand portfolio includes Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the world's most recognized families of consumer brands.

At Ralph Lauren, we aim to unite and inspire our community, fostering a culture of belonging, inclusion, and fairness for all. We promote inclusion through Talent, Education & Communication, Employee Groups, and Celebration.

Position Overview

Full-Time Brand Ambassadors prioritize a customer-first mindset, passionate about providing personalized and inspiring shopping experiences that exceed expectations. Success comes from being a team player who is curious, resourceful, and inclusive. Brand Ambassadors serve as the entry point for future leadership roles within Ralph Lauren, beginning your next great chapter.

Essential Duties & Responsibilities

• Understand and deliver sales and profit performance, utilizing key tools and resources to drive sales.
• Support store execution of company initiatives.
• Participate in team training to achieve business results.
• Think creatively to engage clients and expand the customer base.
• Represent the customer experience expectations in-store.
• Deliver consistent experiences aligned with RL Brand standards, supporting company and store vision.
• Engage in store client initiatives and community outreach.
• Champion RL core values.
• Embrace RL's "More ways to shop" approach and new technology.
• Support a collaborative environment centered around the customer.
• Network and source talent.
• Provide ongoing feedback to management on successes and opportunities.
• Enhance customer connectivity through alternative purchasing methods like Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden product discovery using QR codes, digital catalogs, virtual stores.
• Maintain high productivity standards through effective store execution.
• Uphold all company policies and procedures.
• Report category opportunities or needs to management.
• Ensure sales floor and store standards are maintained at all times.

Pay Range Max

Pay Range Min

Experience, Skills & Knowledge

• Retail or similar industry experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing areas, and operate chemicals; lift up to 30 lbs.; climb moderately.
• Ability to operate the register, stand, walk, and move for extended periods.
• Flexible schedule including days, evenings, weekends, overnight shifts, and travel as required.
• Proven success in building and maintaining positive relationships with customers, management, and co-workers.
• Strong planning, prioritization, and time management skills.