FSQA Team Lead

Maple-Leaf-Foods-3d9889c; Hamilton; On-site; CAD 62,000 - 91,000; Full time

Benefits offered by this job

Health and wellness benefits

Pension plan with company matching

Learning and development opportunities

Job summary

Maple Leaf Foods is seeking a FSQA Team Leader at our Heritage facility to ensure food safety programs run effectively, lead cross-functional teams, and drive corrective actions for regulatory findings.

You will supervise QA Process Leaders, administer HACCP and FSQMS updates, and prepare for audits. The role offers a competitive CAD base salary and the opportunity to contribute to North America's sustainable protein future.

Qualifications

• Post-secondary education; BSc in Chemistry or Microbiology is an asset.
• 3+ years supervisory FSQA experience in food manufacturing; unionized setting preferred.
• Experience with basic food chemistry and microbiology; allergen controls, auditing, GFSI/BRC, HACCP.
• Ability to independently manage and build a team.
• Proven ability to collaborate across functions and partner with operations.
• Knowledge of quality systems in the industry; good documentation skills.
• Detail- and results-oriented; strong interpersonal skills.
• Strong ability to communicate in English; proficient with MS Office (Excel/Word).

Responsibilities

• Supervise QA Process Leaders and ensure tasks meet business needs.
• Administer Quality and Food Safety programs and protocols.
• Plan QA staffing according to production demands; approve hours and vacations.
• Hire and onboard direct reports; provide ongoing training.
• Lead audit preparation and coach managers during audits.
• Support HACCP, FSQMS updates and cross-functional liaison.
• Analyze sanitation and environmental data to drive improvements.
• Investigate deviations and implement corrective actions.
• Maintain a culture of continuous process improvement and safety.

Skills

Supervisory experience

Strong English communication

MS Office

Detail oriented

Education

B.Sc. in Chemistry or Microbiology

Tools

MS Office

Job description

About Us:
We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.
We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.
We are carbon neutral.
We are one of the only food companies in Canada to set science-based targets.
We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.
A diverse and inclusive work environment:
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture
Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.
Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [e-mail] .
Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

We use Artificial Intelligence (AI) tools to support parts of our recruitment process. AI does not make hiring decisions; all decisions are made by human reviewers.

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Job Description

The Opportunity:

The FSQA Team Leader at the Heritage facility is responsible for ensuring the effective functioning of the food safety programs through task review, verification, and monitoring activities, as well as program review and auditing functions. The incumbent will lead & engage cross functional teams during audit completion and development of corrective action plans for regulatory and internal non-compliance findings.
Reason for vacancy: Existing Headcount
Compensation:$62,000 – $91,000 CAD base pay annually plus annual short-term incentive
The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to scheduled hours.In addition to base salary, this role is eligible to participate in Maple Leaf’s annual short-term incentive plan.

Snapshot of a Day-in-the-Life:

• Supervise a staff of QA Process Leaders, ensuring that tasks are conducted consistently, efficiently and meet the needs of the business.
• Administering Quality and Food Safety programs and protocols
• Planning QA staffing requirements according to staffing levels and production demands, including approving of hours on a weekly basis and vacation scheduling.
• Work with the Employee Services Department to hire direct reports and onboard effectively
• Administer training (one on one, or group training). Training includes but is not limited to equipment training, food safety training, WHMIS, SDS packages, basic micro and chemistry.
• Participate in cross functional SOP development, updating and implementation.
• Provide HACCP and MLF Food Safety and Quality program updates, maintenance, verification's and function as a cross functional liaison to ensure the plant is meeting regulatory and compliance requirements for all stakeholders
• Preparing for third party audits (CVS, HACCP, BRC, FSQMS or customer) and prepare/coach cross functional managers before and during these audits.
• Assist in follow up, investigations and issue any corrective actions, if necessary, based on deviations found in plant process or resulting from customer complaints.
• Assist with environmental monitoring program for all relevant parts of equipment and areas of the facility (RTE – TPC, Listeria, ATP, RAW – ATP, TPC). Ensure results are populated/updates in Environmental Monitoring System (EMS).
• Assist with analysis of sanitation/environmental data to determine root cause of deficiencies and provide sanitation and operations team feedback on performance and necessary improvements.
• Audit and report non-compliance and take corrective actions to assure compliance to all quality assurance food safety requirements on a regular and daily basis.
• Maintaining an attitude of continuous process improvement and training of employees at hourly and salary levels
• Provides technical expertise to the Manufacturing Operations regarding product quality, food safety, and good manufacturing practices.
• Plan, actively engage, communicate and provide direction with respect to Quality Assurance/Food Safety and related activities in all programs such as Sanitation, BRC, Employee Relations, Health and Safety Programs etc.
• Developing a constructive work environment through excellent interpersonal, team building skills, open communications, encouraging input and constructive performance management.
• Support and execute the Company’s Food Safety programs at the facility in conjunction with Operations, Maintenance, Sanitation and all other plant functional areas.
• Support and promote the company’s health and safety program, maintain a safe working environment and ensure continued compliance with the Occupational Health and Safety Act and JHSC recommendations
• Required to move between shifts/departments for vacation support

Qualifications

What You’ll Bring:

• Post secondary education, B.Sc. in Chemistry or Microbiology would be an asset.
• Supervisory experience 3+ years in FSQA within a food manufacturing environment, preferably in a unionized setting.
• Experience in basic food chemistry, basic microbiology, allergen controls, auditing, GFSI/BRC, sanitary design and HACCP principles.
• Ability to manage and build a team independently.
• Demonstrated ability to forge partnerships with multiple cross-functional areas, (i.e. Operations, Maintenance, Sanitation) to enhance efficiency and productivity.
• Knowledge of industry related quality systems and inspection programs.
• Detail and results oriented.
• Very strong interpersonal skills.
• Strong ability to communicate (i.e. read, speak and write) in English.
• Proficient in MS Office tools (Excel and Word).

Additional Information

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [e-mail]: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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