Front Store Supervisor | Flexible Hours & Growth

Shoppers Drug Mart; St. Catharines; On-site; CAD 50,000 - 65,000; Full time

Job summary

A community pharmacy in Niagara Region seeks a Customer Service Manager to oversee customer service operations, manage cashier staff, and ensure compliance with store policies. You will be responsible for training personnel, maintaining store appearance, and solving customer issues. The ideal candidate is organized, detail-oriented, and has strong problem-solving skills. This role offers flexible scheduling and a supportive work environment within a nationally recognized brand.

Benefits

Purchase discount program

Flexible and varied schedules

Online learning through Academy

Qualifications

• Planning and decision-making skills are essential for organizing store operations.
• Ability to solve problems effectively to ensure customer satisfaction.
• Computer literacy is required to perform clerical duties.

Responsibilities

• Manage customer service functions including cashier operations and merchandising.
• Ensure compliance with loss prevention standards and store policies.
• Train staff on cash handling and merchandising tasks.

Skills

Planning

Judgement and Decision Making

Independent thinking

Problem solving

Computer literacy

Organizational skills

Time management

Job description

A community pharmacy in Niagara Region seeks a Customer Service Manager to oversee customer service operations, manage cashier staff, and ensure compliance with store policies. You will be responsible for training personnel, maintaining store appearance, and solving customer issues. The ideal candidate is organized, detail-oriented, and has strong problem-solving skills. This role offers flexible scheduling and a supportive work environment within a nationally recognized brand.