Front Store Manager, Salaried Full Time Day Greenlight Requisition

Shoppers Drug Mart Inc.; Toronto; Sur place; CAD 58 000 - 70 000; Plein temps

Avantages offerts par ce poste

Purchase discount program

Online learning through Academy

Competitive pay

Résumé du poste

Shoppers Drug Mart Inc. in Etobicoke, Ontario is seeking a Front Store Manager (FSM) to lead the Front Store team, drive customer service, and manage store standards and profitability.

You will coordinate staffing, scheduling, and daily operations to meet targets while upholding company values and compliance. Join our award-winning national brand and enjoy benefits such as a purchase discount program, competitive pay, and access to our Academy for online learning.

Qualifications

• Previous retail management experience for a minimum of 5 years.
• Strong leadership and coaching abilities with excellent communication.
• Ability to drive business results and manage financial performance.
• Proven track record of leading teams and delivering customer service excellence.

Responsabilités

• Maintains store standards to optimize customer experience and profitability.
• Oversees staffing, scheduling and labour productivity with WFM tools.
• Leads front store operations excluding Pharmacy and supports management team.
• Drives company culture, coaching and performance reviews with core values.

Connaissances

Retail management

Leadership

Interpersonal skills

Coaching & mentoring

Financial acumen

Outils

Work Force Management (WFM)

Description du poste

Location:

102-3730 Lake Shore Blvd W, Etobicoke, Ontario, M8W 1N6

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY:
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES:

OPERATIONS:

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability


• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom


• Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity


• Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

• Complies with Human Resources Standards


• Hires and/or supports hiring for all departments, excluding Pharmacy


• Maintains wage administration within SLPH guidelines


• Conducts probationary reviews for new hires and annual staff performance reviews


• Manages staff performance through ongoing coaching, action planning, and follow-up


• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

FINANCE:

• Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report


• Meets period, quarterly and annual targets


• Sets individual goals for departments to motivate employees and ensures goals are met


• Develops and executes strategies to improve business efficiency at the store

QUALIFICATIONS:

• Planning, Judgement and Decision Making


• Planning and preparation for Inventory Management


• Use judgment and decision making skills to control expenses


• Provides effective leadership and ongoing mentorship and ensures development of all staff


• Efficient time management skills


• Able to prioritize activities quickly in response to changing initiatives


• Effective organization and planning skills

EXPERIENCE:

• Previous retail management experience for a minimum of 5 years


• Demonstrated ability to drive the business, lead by example and support corporate programs


• Works effectively with management team


• Superior interpersonal, coaching and communication skills


• Strong business and financial acumen


• Strong relationship builder with key internal and external agencies

J2WRTL
J2WFSM

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :

$58,000.00 - $69,500.00 / 58.000,00$ - 69.500,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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