Front Store Manager & Field Operations Specialist

Colonial Group; Saskatoon; On-site; CAD 60,000 - 75,000; Full time

Job summary

Neighbourly Pharmacy is seeking a Front Store Manager and Field Operations Specialist in Saskatoon, Saskatchewan. This full-time role involves leading store operations, traveling to support district initiatives, and partnering with Human Resources on staffing and performance management.

The ideal candidate has 3+ years in retail management, strong leadership and communication skills, and a background in merchandising. Valid driver's license and a Criminal Record Check are required.

Qualifications

• 3+ years of retail management experience with leadership and training ability.
• Strong people management and interpersonal skills.
• Excellent communication with customers, staff, and suppliers.
• Experience with retail giftware merchandising is a plus.
• Valid driver’s licence is required.
• Criminal Record Check required.

Responsibilities

• Travel throughout Saskatchewan to support store operations and special assignments.
• Provide leadership and operational support to achieve store and district objectives.
• Promote and uphold policies while fostering a positive, engaging workplace culture.
• Oversee front store operations, including staffing, scheduling, cash handling, security procedures, customer concerns, and employee discounts.
• Partner with Human Resources on recruitment, performance management, and workforce planning.
• Ensure proper execution of store opening and closing procedures, banking activities, and daily operational reporting.
• Support inventory management, purchasing, pricing strategies, and gross margin objectives in collaboration with Store Operators and Pharmacy Managers.
• Coordinate promotions, merchandising initiatives, planograms, seasonal displays, signage, and point-of-purchase materials.
• Monitor market trends and identify opportunities to improve product assortment and promotional effectiveness.
• Follow up with store teams to ensure timely ordering, inventory maintenance, and adherence to standards.
• Support seasonal OTC pre-bookings, promotional programs, and display changes.
• Serve as a liaison to support Regional Operations Directors, District Directors, Store Operators, and Pharmacy Managers.

Skills

Retail management

People management

Communication

Giftware merchandising

Driver's license

Criminal Record Check

Job description

Pharmasave #444 Idylwyld is looking for a full-time Front Store Manager and Field Operations Specialist to join our teaminSaskatoon, Saskatchewan.

Responsibilities:

• Travel throughout Saskatchewan to support store operations and special assignments.
• Provide leadership and operational support to achieve store and district strategic objectives.
• Promote and uphold Neighbourly Pharmacy policies while fostering a positive, engaging workplace culture.
• Oversee front store operations, including staffing, scheduling, cash handling, security procedures, customer concerns, and employee discounts.
• Partner with Human Resources on recruitment, performance management, employee relations, and workforce planning.
• Ensure proper execution of store opening and closing procedures, banking activities, and daily operational reporting.
• Support inventory management, purchasing, pricing strategies, and gross margin objectives in collaboration with Store Operators and Pharmacy Managers.
• Manage inventory control processes, cycle counts, shrink reduction initiatives, receiving procedures, and reporting requirements.
• Coordinate and execute promotions, merchandising initiatives, planograms, seasonal displays, signage, and point-of-purchase materials.
• Monitor market trends and identify opportunities to improve product assortment, merchandising, and promotional effectiveness.
• Follow up with store teams to ensure timely ordering, receiving, inventory maintenance, and adherence to operational standards.
• Support seasonal OTC pre-bookings, promotional programs, and display changes.
• Serve as a key liaison to support Regional Operations Directors, District Directors, Store Operators, and Pharmacy Managers in achieving operational excellence.
• Drive consistency in operational standards and processes to enhance the customer and patient experience while supporting overall business objectives.
• Maintain leadership responsibilities within your assigned store while providing field-level operational support across the district.
• Complete miscellaneous projects and operational initiatives as assigned by the Store Operator, Pharmacy Manager, Regional Operations Director, or District Director.

Qualifications:

• 3+ years of retail management experience (preferred), with proven ability to lead and train teams.
• Strong people management and interpersonal skills, including motivation, delegation, conflict resolution, active listening, and respectful communication.
• Professional attitude with excellent communication skills for interacting with customers, staff, and suppliers.
• Experience with retail giftware merchandising is considered an asset.
• Valid driver’s licence required.
• Criminal Record Check required

Schedule:

• 40 hours per week.

Who We Are:

Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacyis an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.