Front Store Leader — Customer Focus & Team Training

Shoppers Drug Mart; King; On-site; CAD 45,000 - 55,000; Full time

Job summary

A local health and beauty retailer in Ontario is seeking a candidate to manage customer service functions, ensure compliance with policies and train staff. The ideal applicant will exhibit excellent problem-solving skills, time management, and independent thinking. This role provides an opportunity to work in a community-focused environment, contributing to both customer satisfaction and store operations. Competitive pay and benefits are included.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Independent thinking relating to store organization.
• Computer literate and organized.
• Knowledge of products and supplies.

Responsibilities

• Manage customer service functions and cashier duties.
• Train staff in compliance with store policies.
• Ensure high standards of merchandising and loss prevention.
• Resolve customer issues according to established guidelines.

Skills

Planning

Judgment

Problem solving

Time management

Job description

A local health and beauty retailer in Ontario is seeking a candidate to manage customer service functions, ensure compliance with policies and train staff. The ideal applicant will exhibit excellent problem-solving skills, time management, and independent thinking. This role provides an opportunity to work in a community-focused environment, contributing to both customer satisfaction and store operations. Competitive pay and benefits are included.