Front Store Associate: Customer Service & Merchandising

Neighbourly Pharmacy; Didsbury; On-site; CAD 21,000 - 23,000; Part time

Job summary

Neighbourly Pharmacy's Didsbury location invites applications for a part-time Front Store Clerk. You will greet customers, handle cash, stock shelves, and maintain clean, organized displays while supporting front-store duties and promotions.

The role emphasizes friendly service, accurate cash handling, and positive product knowledge in a fast-paced retail environment. A criminal record check is required; schedule includes Mon/Fri and Sat shifts.

Qualifications

• Accurate cash handling and strong customer service.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Clear, courteous communication and strong product knowledge.
• Experience in merchandising, retail, or cashiering is an asset.
• Criminal Record Check required.

Responsibilities

• Greet customers warmly and handle inquiries courteously.
• Operate the cash register, stock shelves, tidy aisles and support front-store tasks.
• Ensure store cleanliness and organization, perform light janitorial duties and maintain displays.
• Follow store policies on security, shoplifting and lottery ticket handling.
• Monitor cash levels, anticipate change needs and request pickups as necessary.
• Develop product knowledge and stay informed about new items and store layout.
• Merchandise products using shelf labels, rotation and facing techniques.
• Manage allocated sections and notify buyers of out-of-stock items.
• Assist in inventory maintenance and support reordering processes.
• Support seasonal displays and promotional setups.
• Handle difficult customer situations with tact and elevate complaints as needed.
• Report customer feedback to the store manager.
• Remain productive between customer interactions.
• Complete miscellaneous duties as assigned by the Front Store Manager or Store Operator/Pharmacy Manager

Skills

Cash handling

Customer service

Multitasking

Communication

Product knowledge

Merchandising

Attention to detail

Professional appearance

Job description

Neighbourly Pharmacy's Didsbury location invites applications for a part-time Front Store Clerk. You will greet customers, handle cash, stock shelves, and maintain clean, organized displays while supporting front-store duties and promotions.

The role emphasizes friendly service, accurate cash handling, and positive product knowledge in a fast-paced retail environment. A criminal record check is required; schedule includes Mon/Fri and Sat shifts.