Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading casual dining restaurant in Canada is seeking a Front of House Supervisor to assist with daily operations and support the team. The ideal candidate will demonstrate leadership abilities and thrive in a fast-paced environment. Responsibilities include training team members and ensuring a great guest experience. If you enjoy working with people and aim to exceed expectations, this role is for you.

Benefits

Flexible scheduling

Career growth opportunities

Community involvement

Leadership training programs

Respectful work culture

Qualifications

• Previous experience in a supervisory or leadership role in a restaurant.
• Strong belief in championing a fun and safe work environment.
• Ability to support the training and development of team members.

Responsibilities

• Assist the General Manager with daily operations of the restaurant.
• Support the training and development of Front of House team members.
• Ensure excellent guest experiences from start to finish.

Skills

Leadership

Organizational skills

Effective communication

Teamwork

Customer service

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership training programs and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
• Seeks continuous learning and skill development
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates team development opportunities with the AGM and FOH manager and supports in these areas
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza, established over 50 years ago, is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!