Front of House - Supervisor

Northland Properties; Calgary; On-site; CAD 55,000 - 85,000; Full time

Job summary

Northland Properties is seeking a dynamic restaurant leader to join our Leadership Team. You will actively lead shifts, support senior leadership, and help manage budgetary goals while ensuring memorable guest experiences across service moments.

With a hospitality-driven mindset, you will motivate staff, resolve guest concerns, and foster a diverse, inclusive team. Previous serving experience in a full-service setting is preferred to guide operations and service standards.

Qualifications

• Previous serving experience in a full-service restaurant or bar is preferred.
• Hospitality mindset focused on guests and team members.
• Ability to lead shifts and support senior leadership.

Responsibilities

• Actively lead shifts and support senior leadership on budget goals.
• Ensure complete guest satisfaction and strong guest connections on each shift.
• Contribute to positive team morale and recognize staff performance.
• Handle guest concerns with responsiveness and courtesy.
• Promote inclusion and diversity within the team.

Skills

Serving experience in full-service

Hospitality focus

Leadership and team motivation

Job description

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
• Ensure complete guest satisfaction and guest connection throughout each shift
• Contribute to a positive team morale through contests and supporting team members on shift
• Handle guest concerns and compliments Desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Committed to being inclusive and embracing diversity
• Previous restaurant leadership experience considered an asset

Key Requirements

• Previous serving experience in a full-service restaurant or bar
• Hospitality driven towards guests and team members

Opportunities

With our company, you will have the chance to:

• Gain valuable leadership skills and experience
• Grow your career in our rapidly expanding company
• Cultivate your own development by working with senior leaders
• Attend leadership development seminars and conferences
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA