Front of House - Server

Sandman Hotel Group; Hamilton; In loco; CAD 42.981.000 - 63.039.000; Tempo pieno

Descrizione del lavoro

Northland Properties is seeking hospitality-driven team players to join our service team. This role focuses on delivering memorable guest experiences, coordinating orders, and maintaining a clean, organized restaurant environment.

Our people are the heart of the business, with opportunities for growth across Canada, the US, Ireland, and the UK, and a strong emphasis on teamwork and guest satisfaction in a fast-paced setting.

Competenze

• Experience in a serving role at a full-service restaurant is a plus.
• Strong ability to lead conversation in any setting.
• Confident in connecting with people in an outgoing, positive and upbeat manner.
• Team oriented mindset with a can-do attitude.
• Comfortable sharing positive experiences about food and drink.

Mansioni

• Truly orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn while going the extra mile
• Exhibit serving essentials such as helping to create guests' orders, answering menu inquiries, running food, and supporting those around you
• Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
• Helping to maintain a clean and organized restaurant

Conoscenze

Conversation skills

Guest interaction

Teamwork

Positive attitude

Food and drink

Descrizione del lavoro

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different key responsibilities a Server may have, this role is crucial in creating an outstanding experience for each and every guest that ensures they leave happier than when they came in, while helping to instill and uphold a strong sense of teamwork amongst co-workers.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Truly orchestrate a memorable experience for your guests, accommodating and anticipating needs at every turn while going the extra mile
• Exhibit serving essentials such as helping to create guests orders, answering menu inquiries, running food, and supporting those around you
• Graciously handle guest concerns with the support of the management team, ensuring that every guest ultimately leaves happy
• Helping to maintain a clean and organized restaurant

Key Requirements

• Strong ability to lead conversation in any setting
• Confident in connecting with people in an outgoing, positive and upbeat manner
• Team oriented
• Energetic and positive
• Comfortable sharing positive experiences about food and drink
• Experience in a serving role at a full-service restaurant considered an asset

Opportunities

• With our company, you will have the chance to:
• Gain valuable experience in time management and communication
• Expand your network with new connections
• Advance your people skills
• Grow your career in our rapidly expanding company
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center.

Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request.

Northland Restaurant Group takes seriously its obligations under the Human Rights Code.