Front of House / Receptionist, Hull

Kingston Recruitment Ltd; Gatineau; On-site; CAD 30,000 - 60,000; Full time

Job summary

A reputable professional services organization in Gatineau is seeking a Front-of-House Administrator. This role is vital for providing essential administrative support and being the first point of contact for clients. Ideal candidates will have previous reception experience, excellent communication skills, and a professional approach to customer service. The position offers a full-time schedule with additional holiday benefits.

Benefits

23 days holiday, increasing with length of service

Opportunity to join a friendly, established team

Excellent staff retention

Qualifications

• Previous reception or front-of-house experience in a professional services environment.
• Strong understanding of administrative processes and procedures.
• Confident, welcoming, and professional approach to customer service.

Responsibilities

• Deliver a professional and friendly front-of-house experience.
• Manage incoming calls and direct them to the appropriate departments.
• Provide general administrative support across the business.

Skills

Professional customer service

Administrative support

Strong communication skills

Organisational skills

Job description

Our client, a well-established professional services organisation based in the heart of the City Centre, is seeking an additional team member to join their welcoming front of house function.

This is a key role within the business, providing essential administrative support while being the first point of contact for clients visiting the office or calling in.

Key Responsibilities

• Delivering a professional and friendly front-of-house experience
• Managing incoming calls and directing them to the appropriate departments
• Handling enquiries from new and existing clients
• Providing general administrative support across the business
• Photocopying, scanning, and filing documents
• Scheduling appointments and booking meeting rooms
• Ordering stationery and office supplies

The Ideal Candidate

• Previous reception or front-of-house experience within a professional services environment although consideration given to those from other sectors.
• Strong understanding of administrative processes and procedures
• Confident, welcoming, and professional approach to customer service
• Excellent communication and organisational skills

What’s on Offer

• Full‑time, permanent position working Monday to Friday (office hours)
• 23 days holiday, increasing with length of service
• Opportunity to join a friendly, established team with excellent staff retention

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Details

Reference: JO11616 JJS

Location: Hull