Front of House Pro: Guest Experience & Growth Path

Ontario Trillium Foundation; Mississauga; On-site; CAD 19,000 - 23,000; Full time

Benefits offered by this job

Leadership Training

Binder Champion

Management Development

Free Products

Job summary

Tim Hortons restaurant in Mississauga is seeking enthusiastic Team Members for full-time and part-time roles. You will join a friendly, fast-paced team focused on guest satisfaction and high standards.

As a Team Member you will take guest orders, prepare beverages and food, maintain cleanliness, stock inventory, and ensure speedy service. Training and advancement programs are offered, with potential for permanent roles and growth within the Saisethsons Hospitality group.

Qualifications

• Demonstrate a passion for hospitality and creating exceptional guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environments such as freezer/fridge.
• Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.
• Have a strong work ethic, be punctual and responsible.
• Enjoy working with a successful team in a safe environment.

Responsibilities

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Skills

Guest service

Food safety

Teamwork

Education

Hospitality diploma (asset)

Job description

Tim Hortons restaurant in Mississauga is seeking enthusiastic Team Members for full-time and part-time roles. You will join a friendly, fast-paced team focused on guest satisfaction and high standards.

As a Team Member you will take guest orders, prepare beverages and food, maintain cleanliness, stock inventory, and ensure speedy service. Training and advancement programs are offered, with potential for permanent roles and growth within the Saisethsons Hospitality group.