Front of House Manager

SJ Orleans; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A restaurant in Orleans is seeking a Management Team member who thrives in a fun and fast-paced environment. The ideal candidate will have minimum 2 years of management experience in the service industry, with a strong focus on leadership, communication, and team motivation. Responsibilities include managing restaurant operations, handling guest concerns, and training staff. Competitive salary and benefits are negotiable based on experience.

Qualifications

• Minimum 2 years managing in the service industry.
• Experience managing a team of up to 50 staff.
• Proficient in handling guest concerns and operational compliance.

Responsibilities

• Manage front of house restaurant operations.
• Handle guest concerns with professionalism.
• Conduct hiring and training of FOH staff.

Skills

Leadership skills

Communication skills

Team motivation

Job description

Job Description

Salary :

Are you interested in joining our Management Team?

Shoeless Joe's is expanding to east of Ottawa in Orleans. We are looking to add enthusiastic people who are looking to be part of team environment. If you enjoy a friendly, fun and face paced environment then Shoeless Joe's could be the place for you. The management position at Shoeless Joe's is all about managing the guest experience.

Shoeless Joes Sports Grill is focused on being the Dominant Sports Destination delivering great food and great drinks with outstanding service. We are the next best thing to being there! Our facilities, atmosphere and people are what make us great. We are committed to hiring the best to be the best! We look forward to hearing from you!

Required Experience

• Minimum 2 years managing in the service industry
• Similar fast paced environment and atmosphere
• Comparable sales volume
• Experience in managing a team of up to 50 staff

Job Requirements

• Excellent leadership and communication skills
• Continuous development & motivating of staff and supervisors
• Responsible for front of house restaurant operations including but not limited to :
• Handling guest concerns
• Cost controls
• Hiring and training of FOH staff
• Motivating staff incentive programs
• Legislative compliance
• General cleanliness
• General operations ensuring systems and standards compliance
• Required to be available for all shifts required opening, closing, mid shifts, weekends
• Legislative certifications preferred SmartServ, First Aid, Health & Safety, Food Handling
• Following all Shoeless Joes policies and procedures consistently
• All other duties as outlined in detailed job description

Salary and benefits are negotiable based on experience.