Front of House Manager

Service-Inspired-Restaurants; Ottawa; On-site; CAD 54,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Leadership Programs

Career Growth Opportunities

Tuition Reimbursement

Wellness Support

Team Discounts

RSP Matching

Job summary

Service Inspired Restaurants in Ottawa seeks a Front of House Manager to oversee daily operations, elevate guest experiences, and support staffing and training. You will supervise and motivate front-of-house teams to ensure top-tier service.

Lead reservations, seating, and guest flow while maintaining health and safety standards, and uphold our values of hospitality and quality. This role offers leadership development within a diverse brand portfolio.

Qualifications

• Experience leading front-of-house in a restaurant
• Strong guest service and communication skills
• Ability to train and develop staff

Responsibilities

• Oversee daily front-of-house operations to ensure excellent guest experiences
• Supervise, train, and motivate front-of-house staff to maintain high service standards
• Manage reservations, seating, and waitlists to optimize guest flow
• Ensure compliance with health, safety, and sanitation regulations
• Address guest inquiries and feedback professionally
• Uphold the company's values of Hospitality, Authenticity, Quality, Fun, and Courage

Skills

Guest service

Staff leadership

Reservations management

Health & safety compliance

Communication

Job description

About Us

At Service Inspired Restaurants, we pride ourselves on a diverse portfolio and a bold, results-driven culture that fosters growth and opportunity. We live our values daily to be the first choice for guests, team members, partners, communities, and investors.

Our Brands include Jack Astor’s, SCADDABUSH, Reds Wine Tavern, The Loose Moose, The Antler Room, Duke's Refresher + Bar, and Abbey’s Bake House.

Work Perks:

• Competitive Pay: Receive a salary that reflects your hard work and dedication.
• Comprehensive Benefits: Access a range of health and wellness benefits tailored for you.
• Leadership Programs: Enhance your skills with our dedicated leadership training initiatives.
• Career Growth Opportunities: Build your career with structured advancement paths within our organization.
• Tuition Reimbursement: Invest in your education with support for continuing education expenses.
• Wellness Support: Prioritize your health with resources aimed at promoting well-being.
• Team Discounts: Enjoy exclusive discounts on meals and services for you and your team.
• RSP Matching: Grow your future with our company-matched retirement savings plan.

About The Job

As Front of House Manager, you’ll support daily service operations, ensure top-notch guest service, and assist with staffing and training. Your restaurant management skills will help maintain service standards, safety, and cleanliness, motivating your team to deliver memorable experiences. Leadership development is also a focus to help you advance your management skills.

About You

• Oversee daily front of house operations to ensure excellent guest experiences
• Supervise, train, and motivate front of house staff to deliver high service standards
• Manage reservations, seating, and waitlists to maximize efficiency
• Ensure compliance with health, safety, and sanitation regulations
• Handle guest inquiries, complaints, and feedback professionally
• Uphold our core values: Hospitality, Authenticity, Quality, Fun, and Courage

Diversity & Inclusion: Service Inspired Restaurants® promotes fair hiring, prohibits discrimination, and is committed to an accessible, inclusive workplace. Please inform us if accommodations are needed during the interview process.

Min

CAD $53,600.00/Yr.

Max

CAD $63,700.00/Yr.