Front of House Leader: Growth, Training & Guest Experience

Boston Pizza International, Inc. (Calgary); Hamilton; On-site; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Community involvement

Boston Pizza Scholarship Program

Leadership training programs

Mentorship programs

Respectful culture

Job summary

Boston Pizza in Hamilton, Ontario is seeking a Front of House (FOH) Supervisor/Marketing manager to support the General Manager with daily operations, including training, development, and performance management of the FOH team to ensure an excellent guest experience from start to finish. The role emphasizes leadership, brand standards, and a thriving workplace culture.

Compensation includes a pay range of CAD 17.60–18.00 per hour, reflecting entry to mid-level leadership responsibilities and

Responsibilities

• Leads by example and works 'Shoulder to Shoulder' with team members and coaches in the moment
• Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
• Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
• Maintains a positive composure and thrives in a fast-paced environment

Job description

Boston Pizza in Hamilton, Ontario is seeking a Front of House (FOH) Supervisor/Marketing manager to support the General Manager with daily operations, including training, development, and performance management of the FOH team to ensure an excellent guest experience from start to finish. The role emphasizes leadership, brand standards, and a thriving workplace culture.

Compensation includes a pay range of CAD 17.60–18.00 per hour, reflecting entry to mid-level leadership responsibilities and