front end supervisor - retail

Rona+; Montreal; On-site; CAD 100,000 - 125,000; Full time

Job summary

A retail company in Montreal seeks a Front End Supervisor to oversee staff and ensure excellent service standards. The ideal candidate has retail experience, team supervision skills, and strong problem-solving abilities. This full-time, permanent role requires commitment to delivering high-quality customer service in a supportive work environment.

Benefits

Opportunities for advancement

Ongoing training

Comprehensive benefits

Qualifications

• 1 year of retail experience.
• 1 year of experience in team supervision.
• Strong problem-solving skills.
• Excellent communication skills.
• Strong attention to detail.

Responsibilities

• Supervise frontend staff to ensure service standards are met.
• Oversee register coverage and store supply usage.
• Process refunds and monitor cash drawer amounts.
• Perform opening and closing procedures.
• Provide excellent customer service and address customer issues.
• Train and mentor new associates.

Skills

Retail experience

Team supervision

Problem-solving

Communication

Attention to detail

Job description

front end supervisor - retail

Rona+ | Location: Montréal, QC

Job details

• Industry: Sales, Customer Service
• Company: RONA
• Recruitment source: Jobboom

Become part of a team that helps customers bring their projects to life. RONA offers an inclusive, safe working environment with opportunities for advancement, ongoing training, and comprehensive benefits.

Your role

• Supervise frontend staff to ensure service standards are met
• Oversee register coverage and store supply usage
• Process refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service and address customer issues
• Understand, train, and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure the store runs smoothly

What we’re looking for

• 1 year of retail experience
• 1 year of experience in team supervision
• Strong problem-solving skills
• Excellent communication skills
• Strong attention to detail

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process. We will work with you to meet accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

Location

• Montréal, QC H4N 3J6

Work location

• On site

Terms of employment

• Permanent employment
• Full time

Salary

• Not available

Starts

• Starts as soon as possible

Vacancies

• 1 vacancy

Source

• Jobboom #3504777

View the full job posting on Jobboom

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