Front End Supervisor: Elevate Customer Experience

Sobeys; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian retail company in Calgary is seeking a Front End Supervisor to enhance customer service and develop staff. Duties include coaching, supervising front-end operations, and ensuring adherence to company standards. Ideal candidates have strong communication and basic math skills, as well as a High School Diploma and at least a year of experience. This role offers competitive wages and a comprehensive benefits package.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

Employee and Family Assistance Program

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Qualifications

• Above average communication skills (both oral and written).
• Basic math skills required.
• Variety of shifts including evenings and weekends is required.
• Minimum of 12 months experience.

Responsibilities

• Ensure superior customer service experience by coaching front end staff.
• Train, coach, and develop front end staff.
• Supervise and give direction to all front end staff.
• Perform cash pick-ups and till audits.

Skills

Communication skills

Basic math skills

Work ethic

Multi-tasking

Education

High School Diploma

Job description

A leading Canadian retail company in Calgary is seeking a Front End Supervisor to enhance customer service and develop staff. Duties include coaching, supervising front-end operations, and ensuring adherence to company standards. Ideal candidates have strong communication and basic math skills, as well as a High School Diploma and at least a year of experience. This role offers competitive wages and a comprehensive benefits package.