Front End Supervisor/Department Lead

Vince's Market; New Tecumseth; On-site; CAD 19,000 - 32,000; Full time

Benefits offered by this job

Benefits after 3 months

Job summary

Vince’s Market is hiring a Team Member to join our community stores across Ontario. This role offers 30-40 hours per week with evening and weekend shifts, and a starting hourly rate up to $23, depending on experience.

You will learn our extensive training program covering food handling, safety, department standards, customer service, and inventory control, with opportunities for advancement as we promote from within.

Qualifications

• Food handling and safety training provided by the company.
• Customer service and department standards training.
• Must be available year-round, including evenings and weekends.

Responsibilities

• Assist customers and provide friendly service.
• Handle food and maintain department standards.
• Support inventory control and store operations.
• Participate in extensive training and orientation program.
• Contribute to a positive team environment and store initiatives.

Skills

Customer service

Food handling

Food safety

Inventory control

Teamwork

Education

Smart Serve Certification

18 years or older

Job description

Vince’s Market is an independent grocery chain with locations in Sharon, Newmarket, Uxbridge and Tottenham, Ontario. The first Vince’s was established in Toronto in 1929, and since then we’ve built a strong reputation for fresh foods, personalized service, and great value. But don’t just take our word for it – Vince’s Market has been recognized as one of Canada’s top companies by the Canadian Federation of Independent Grocers, and some of our stores have even been named the 1stor 2ndbest independent grocer in all of Canada!

The secret to our success is the hard-working team at Vince’s, who are passionate about food, and love building great relationships with our local customers. We care deeply about finding the right people to fill our roles, because when our employees are happy, then they’ll make sure our customers are happy too.

As a Team Member in our locations, there is lots to do in this job – so you’ll find that time flies - and there’s lots to learn too. We have an extensive training and orientation program that will teach you all about:

• Food handling & food safety
• Your specific department standards
• Customer service skills
• Inventory Control
• Food education

This position will provide approximately 30-40 hours per week, consisting of evening and weekend shifts. The hourly pay rate walking in on your first day could be as high as $23.00 commensurate with experience and guided by our standardized and transparent compensation scale. We also have the opportunity for a terrific benefits program that could kick in three months after you’re hired.

Please note, that you must have full year round availability to be considered for this position – we’re looking for long-term employees and not seasonal workers. Must be 18 years of age or older for this role. You will be required to obtain your Smart Serve Certification.

Many of the best people in our stores never imagined they’d love working in a grocery store. They love people, and they love food, and that means they love helping people pick the right food – it’s that simple. The other key thing is having a real interest in food. It would be fantastic if you’ve worked in a restaurant, or in food handling, but if you’re an avid amateur cook, or just love fruits, vegetables, meats or cheeses, you’ll have the passion that it takes to love your job.

Working at Vince’s Market is quite different than those big grocery store chains. When you’re small and independent your strength lies in the creativity, personality, and passion of your people – not in some top-down corporate strategy.

At Vince’s, each department runs their own space, and makes important decisions as it relates to what we stock, how we display it, and how we serve our customers. Your ideas are valued and implemented, as we empower the team to take advantage of local trends and needs, and tap into our customers’ desires.

Our people are friendly and our teams are tight, because they not only enjoy working together, but also have fun at the many BBQs, family outings, holiday parties, and volunteer activities that each store organizes.

And finally, you’ll also notice that we’re pretty focused on fostering personal development for our people. From increasing their financial acumen, to doing monthly, quarterly and annual performance feedback and management reviews with every employee– it’s all about the growth. We are also committed to expansion, so there’s lots of room to get promoted, and we always look to promote from within.