Front-End Service Manager: Customer Experience Lead

Walmart Canada Corp; Saskatchewan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Saskatchewan is seeking a Customer Service Manager. The role involves coordinating front end operations, ensuring excellent customer service and compliance with company standards. Responsibilities include supervising associates, providing training, and managing cash transactions. A minimum hourly pay starting at $16.30 is offered, based on experience. This is a great opportunity for those looking to grow in the retail industry.

Qualifications

• Ability to coordinate front end operations to ensure customer service.
• Experience in handling customer and associate concerns.
• Understanding of company programs and operational standards.

Responsibilities

• Ensure safe work processes and emergency procedures.
• Monitor Front End associates to ensure proper coverage.
• Provide training to Associates on systems and procedures.
• Oversee purchase, return and exchange transactions.
• Prepare registers for opening and closing.

Skills

Customer service

Team management

Training and coaching

Problem-solving

Job description

A leading retail company in Saskatchewan is seeking a Customer Service Manager. The role involves coordinating front end operations, ensuring excellent customer service and compliance with company standards. Responsibilities include supervising associates, providing training, and managing cash transactions. A minimum hourly pay starting at $16.30 is offered, based on experience. This is a great opportunity for those looking to grow in the retail industry.