Front End Leader: Drive Customer Experience & Sales

Loblaw; Vancouver; On-site; CAD 38,000 - 55,000; Full time

Job summary

No Frills, part of Loblaw Companies, is seeking a Manager to lead customer service and store operations across Canada. You will shape store performance, coach teams, and uphold merchandising and operational standards while driving sales.

The role requires strong customer service, prior department experience, and the ability to work evenings, weekends, and holidays during a dynamic retail schedule. This opportunity aligns with Loblaw’s commitment to community impact and strong brand values.

Qualifications

• Exceptional customer service skills with a talent for building customer loyalty.
• Preference will be given to candidates with prior department-specific experience.
• Create a positive workplace by developing relationships and engaging colleagues.
• Previous management experience in retail or food services.

Responsibilities

• Anticipate the needs of our customers and put them first in all that you do
• Lead, coach and motivate colleagues to achieve success and foster colleague growth
• Be committed to maintaining merchandising and operational standards
• Be accountable for departmental sales results and financial objectives

Skills

Customer service

Leadership

Coaching

Retail management

Job description

No Frills, part of Loblaw Companies, is seeking a Manager to lead customer service and store operations across Canada. You will shape store performance, coach teams, and uphold merchandising and operational standards while driving sales.

The role requires strong customer service, prior department experience, and the ability to work evenings, weekends, and holidays during a dynamic retail schedule. This opportunity aligns with Loblaw’s commitment to community impact and strong brand values.