Front-End Customer Service & Refunds Associate

Walmart; Laval; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent retail company in Laval, Quebec is seeking a Customer Service Desk Associate to provide excellent customer service and support in retail operations. Responsibilities include processing refunds, assisting customers with inquiries, and ensuring compliance with company policies. Candidates must be at least 16 years old and possess strong communication skills. Offering a starting pay rate of $18.25 with potential adjustments based on experience.

Qualifications

• Must be 16 years or older.
• Friendly and professional demeanor.
• Ability to follow company policies.

Responsibilities

• Follow Refund Automation procedures.
• Complete defective slips.
• Assist customers with information and refunds.
• Maintain sales tax exempt records.
• Send damaged merchandise to Claims.
• Verify returned merchandise against slips.
• Scan items correctly before returning to sales floor.

Skills

Customer service

Communication

Job description

A prominent retail company in Laval, Quebec is seeking a Customer Service Desk Associate to provide excellent customer service and support in retail operations. Responsibilities include processing refunds, assisting customers with inquiries, and ensuring compliance with company policies. Candidates must be at least 16 years old and possess strong communication skills. Offering a starting pay rate of $18.25 with potential adjustments based on experience.