Front-End Customer Service Manager & Training Lead

Walmart Canada; Penticton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail store is seeking a Customer Service Manager in Penticton to oversee front end operations and ensure exceptional customer service. Responsibilities include training associates, coordinating transactions, and maintaining compliance with company standards. Candidates must be at least 16 years old. The role offers a starting pay of $18.80, with potential increases based on experience.

Qualifications

• Must be at least 16 years old.
• Ability to coordinate and monitor front end operations effectively.
• Skills in handling customer concerns promptly.

Responsibilities

• Coordinate front end operations to ensure exceptional customer service.
• Train Associates on company procedures and systems.
• Monitor Front End associates to ensure proper coverage and assistance.

Skills

Customer service skills

Training and mentoring

Cash handling

Compliance awareness

Job description

A leading retail store is seeking a Customer Service Manager in Penticton to oversee front end operations and ensure exceptional customer service. Responsibilities include training associates, coordinating transactions, and maintaining compliance with company standards. Candidates must be at least 16 years old. The role offers a starting pay of $18.80, with potential increases based on experience.