Front End Clerk - Part Time

Food Basics; Toronto; On-site; CAD 18,866 - 26,870; Part time

Job summary

Food Basics is looking for a Part-Time Front End Clerk in Toronto, Ontario. This role is key to delivering exceptional customer service as you will be the first point of contact for our diverse community. Responsibilities include greeting customers, handling inquiries and transactions, and maintaining a clean checkout area.

The ideal candidate is customer service driven, possesses strong communication skills, and can work flexible shifts. Join us to make a difference in the shopping experience at Food Basics!

Qualifications

• Customer service-driven with a passion for helping others.
• Strong communication skills to interact with customers.
• Retail experience is an asset for this role.
• High attention to detail and numeracy skills required.
• Ability to stand for extended periods.

Responsibilities

• Greet customers warmly as they enter the store.
• Address customer inquiries and assist with locating products.
• Handle customer complaints and resolve issues promptly.
• Scan items quickly and accurately.
• Process various forms of payment and maintain cash drawer.

Skills

Customer service driven

Strong communication skills

Retail experience

Attention to detail

Basic computer skills

Job description

Front End Clerk - Part Time

Position Type: Part time

Job Requisition ID: 48709

Banner: Food Basics

Employment Type: Permanent

This position is part of a unionized bargaining unit. The hourly wage for this position starts at $16.60 and is established in accordance with the collective agreement. Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher hourly wage may be offered. Any hourly wage offered for this role, whether starting or higher, will fall within the wage scale established for this position in accordance with the collective agreement.

Location: 830 Lansdowne Ave, Toronto, ON

Shift: Days, Evenings & Weekends

Join our Food Basics team as a Front End Clerk! Step into the heart of the action and make a real difference by serving our diverse community of customers at Food Basics. As a Front-End Clerk, you will be the face of our brand, sharing your enthusiasm for food and exceptional service with everyone who walks through our doors. Our front-end team is essential to the success of Food Basics, and we are looking for individuals who enjoy meeting new people and helping others.

What You’ll Do

• Greet customers warmly as they enter the store.
• Address customer inquiries and assist with locating products.
• Handle customer complaints and resolve issues promptly.
• Scan items quickly and accurately.
• Process various forms of payment (cash, credit/debit cards, gift cards).
• Process returned items.
• Provide receipts and any necessary change.
• Offer assistance with loyalty programs or coupons.
• Maintain an accurate cash drawer.
• Perform cash drops and prepare cash deposits as required.Balance the cash register at the end of the shift.
• Keep the checkout area clean and organized.
• Follow store policies and procedures to ensure safety and security.
• Report any spills, hazards, or equipment issues to management.
• Work with other team members to ensure store operations run smoothly.
• Communicate effectively with supervisors and other departments.
• Assist team members with put aways/returns.

Qualifications

• Customer service driven.
• Strong communication skills.
• Retail experience is considered an asset.
• High attention to detail and basic level of numeracy skills.
• Basic computer and register skills is an asset.
• Able to stand for extended periods of time.
• Must be available to work flexible shifts which may include nights, weekends and holidays.

We will consider qualified applications from all walks of life to build the best team. We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.