Front End Associate Part-Time - 7255 Cranbrook

The Home Depot Canada; Cranbrook; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement retailer located in Cranbrook, Alberta, is looking for front-end associates to enhance customer satisfaction and improve transactions. Candidates should have strong interpersonal skills and preferably some retail or cash experience. Responsibilities include directing customers to the checkout, processing transactions accurately, and promoting in-store services. A flexible working schedule is required, including evenings and weekends. This position is an excellent opportunity for those looking to grow in a retail environment.

Qualifications

• 1 to 2 years Retail or Cash experience an asset.

Responsibilities

• Proactively direct customers to open registers.
• Support customers at the assisted check-outs.
• Engage with customers during transactions.
• Promote services offered such as Credit and Tool Rental.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

Job Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers' needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies

• Communicates Effectively
• Customer Focus

Skills

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports

• Front End Supervisor

Travel Requirements

• None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

• Highschool Diploma or Equivalent

Minimum Years of Work Experience

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience

• NA

Certifications

• NA

Other Requirements/Assets

• NA

The pay range for this position is between $ - $