Front End Associate Part Time - 7160 North Bay

home depot canada; North Bay; On-site; CAD 26,000 - 28,000; Full time

Job summary

The Home Depot Canada in North Bay is seeking a friendly Front-end associate to help customers at the assisted check-outs and guide them to the right solutions for their projects.

You will greet customers, process transactions accurately, and promote services such as Credit, Extended Warranty, Tool Rental, and Pro Services. A high school diploma and 1–2 years in retail or cash handling are assets. The role requires flexibility, including evenings and weekends.

Qualifications

• 1-2 years retail or cash experience is an asset.

Responsibilities

• Direct customers to open registers and assist at the assisted check-outs.
• Process transactions accurately and timely.
• Promote services such as Credit, Extended Warranty, Tool Rental.

Skills

Interpersonal skills

Education

Highschool Diploma or Equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.
• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.
• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset
• NA

Certifications:

• NA

Other Requirements/Assets:

• NA

The pay range for this position is between $18.60 - $19.60

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.