Front End Associate Part-Time - 7034 Sault Ste Marie

Home Depot Canada; Sault Ste. Marie; On-site; CAD 36,000 - 38,000; Full time

Job summary

Home Depot Canada is seeking a Front-end Associate to guide customers to the right checkout solutions and ensure a smooth purchasing experience. You will engage customers at the register, answer questions about products, and promote services while maintaining accuracy and speed at the GET checkout.

The role requires 1–2 years in retail or cash handling and a flexible schedule that may include evenings and weekends; training and safety are emphasized in our store environment.

Qualifications

• Highschool diploma or equivalent is required or preferred.
• 1–2 years of retail or cash handling experience is asset.
• Willingness to work evenings and weekends as part of a flexible schedule.

Responsibilities

• Greet customers and engage them during the transaction.
• Demonstrate knowledge of products and services and suggest options to meet customer needs.
• Provide efficient, accurate checkout experience and support other cashier activities.
• Promote services such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies:

• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

• Highschool Diploma or Equivalent

Minimum Years of Work Experience:

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience:

• NA

Certifications:

• NA

Other Requirements/Assets:

• NA

The pay range for this position is between $18.60 - $19.60

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.