front desk supervisor

the Tides Inn; Parksville; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local hospitality establishment in Parksville is seeking a dedicated supervisor to coordinate work activities and manage staff. The role requires strong organizational and communication skills, with responsibilities including preparing reports and assisting guests. The ideal candidate will have 1-2 years of experience and a background in hospitality education. This position is on-site with no remote work option.

Qualifications

• 1-2 years of experience is required.
• Ability to maintain and operate computer systems and machinery.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Prepare and submit reports.
• Assist clients/guests with special needs.

Skills

Client focus

Excellent oral communication

Excellent written communication

Organized

Dependability

Team player

Education

College/CEGEP

Job description

Overview

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision: 5-10 people

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player