front desk supervisor

Banff International; Banff; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a proactive Front Desk Supervisor to join their team. This role is vital for ensuring seamless operations at the front desk, coordinating activities, and supervising staff. With responsibilities ranging from scheduling to assisting guests, you'll play a key role in delivering exceptional service. If you're passionate about hospitality and have a knack for leadership, this is your chance to thrive in a dynamic environment. Join a team that values dedication and offers opportunities for growth in a beautiful location.

Qualifications

• 1-2 years of experience in a supervisory role in hospitality.
• Strong customer service and team coordination skills.

Responsibilities

• Coordinate activities with other departments and establish work schedules.
• Assist clients with special needs and maintain operation of systems.

Skills

Customer Service

Team Coordination

Report Preparation

Education

Secondary (high) school graduation certificate

Job description

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Requirements

• Secondary (high) school graduation certificate

Languages

English or French

Experience

1 year to less than 2 years

Work Location

On site — work must be completed at the physical location. No remote work option.

Responsibilities

• Coordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform duties similar to those of workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Coordinate, assign, and review work
• Hire and train staff in job duties, safety procedures, and company policies
• Maintain operation of computer systems, equipment, and machinery; arrange repairs to ensure business continuity and customer service
• Requisition materials and supplies

Supervision

• 1 to 2 people
• 3-4 people

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

• Management
• Manufacturing

Industry

• Hospitality