Front Desk & Member Experience Specialist

Hiringplatform; Delta; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Group Benefits

Access to 17 clubs

Recovery Services

Employee discounts

Perkville Rewards Program

Job summary

Club16 Trevor Linden Fitness & She’s Fit! is seeking a friendly receptionist to greet members and guests, check them in, and handle front desk duties with a high standard of service.

You will answer phones, manage inquiries, and participate in staff trainings while maintaining a welcoming, energetic environment. Flexible scheduling includes evenings, weekends, and holidays, with benefits and employee discounts offered.

Qualifications

• Must be legally authorized to work in Canada.
• Must have ability to travel to location with own transportation methods.
• Must have ability to organize and move fitness equipment.
• Willing to work a flexible schedule including evenings, weekends, and holidays.
• Willing to work independently & manage the Front Desk for the majority of the shift.

Responsibilities

• Welcome and greet each person with a smile.
• Ensure all members are checked in upon arrival.
• Answer phones in a courteous, helpful, and professional manner, distinguishing between members and non-members.
• Complete opening and closing duties for each shift.
• Inspect and manage the cleanliness of the Front Desk & the club.
• Maintain an active approach in the customer service process, assisting in supporting any inquiries.
• Enthusiastically communicate internal promotions to members.
• Participate in club meetings and training sessions, maintaining an open line of communication on issues related to club production and morale.

Job description

Club16 Trevor Linden Fitness & She’s Fit! is seeking a friendly receptionist to greet members and guests, check them in, and handle front desk duties with a high standard of service.

You will answer phones, manage inquiries, and participate in staff trainings while maintaining a welcoming, energetic environment. Flexible scheduling includes evenings, weekends, and holidays, with benefits and employee discounts offered.