Front Desk | Kelowna Yacht Club

Cactus Club Cafe; Kelowna; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular restaurant chain in Kelowna seeks a Front Desk team member to provide exceptional guest experiences. You will be responsible for welcoming guests, ensuring hospitality excellence, and maintaining an organized front desk. Ideal candidates should have a strong work ethic and a warm, friendly demeanor. This position offers flexible scheduling and development opportunities.

Benefits

Flexible scheduling

Discounted shift meals

Specialized training and empowerment

Development programs including mentorships

Qualifications

• A people person who takes pride in delivering an exceptional guest experience.
• Neat and organized to ensure the restaurant is polished.

Responsibilities

• Welcome guests in a warm, friendly manner.
• Work as a team to provide exceptional guest experiences.

Skills

Exceptional guest experience delivery

Strong work ethic

Warm hospitality

Organizational skills

Job description

Our Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their dining experience. Each day will present opportunities to exceed guest expectations, turning ordinary moments into extraordinary memories.

You Are

• A people person who takes pride in delivering an exceptional guest experience
• A high achiever with a strong work ethic
• Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner
• Neat and organized to ensure the restaurant is polished and the front desk runs efficiently

We Will

• Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
• Offer flexible scheduling and discounted shift meals
• Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
• Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
• Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.