Front Desk Guest Services – Fort William (Free Parking)

MGM Muthu Hotels; San Juan de Terranova; On-site; CAD 36,000 - 47,000; Full time

Job summary

A leading hospitality provider is seeking a Front Desk Receptionist to enhance guest experiences in Fort William. In this role, you will welcome guests, manage their check-in and check-out, and provide information and assistance with a focus on customer satisfaction. Ideal candidates will demonstrate effective communication skills, teamwork, and a positive service-oriented attitude. Training on hotel systems will be provided for those without prior experience. Benefits include a company pension and free parking.

Benefits

Company pension

Free parking

On-site parking

Qualifications

• Experience in customer service or hospitality role.
• Ability to manage multiple tasks and prioritize effectively.
• Friendly and professional demeanor when interacting with guests.

Responsibilities

• Be the first point of contact for guests during check in and check out.
• Assist guests with their needs and maintain hospitality standards.
• Ensure guest satisfaction through excellent service.

Skills

Customer service orientation

Clear communication in English

Time management

Teamwork

Tools

Hotel systems (Host, Guestline)

Job description

A leading hospitality provider is seeking a Front Desk Receptionist to enhance guest experiences in Fort William. In this role, you will welcome guests, manage their check-in and check-out, and provide information and assistance with a focus on customer satisfaction. Ideal candidates will demonstrate effective communication skills, teamwork, and a positive service-oriented attitude. Training on hotel systems will be provided for those without prior experience. Benefits include a company pension and free parking.