Front Desk Guest Experience Specialist — Flexible Shifts

Great Canadian Entertainment; Richmond; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading entertainment company in Metro Vancouver is seeking an enthusiastic Front Desk Agent to deliver exceptional guest experiences. In this role, you will greet guests, manage reservations, and provide detailed resort information. The ideal candidate has strong communication skills and a passion for guest service. Flexibility in scheduling is essential as shifts may include nights and weekends.

Qualifications

• Exceptional interpersonal and communications skills.
• Guest service experience.
• Ability to handle multiple tasks and projects at one time.

Responsibilities

• Greet guests and book them into their rooms.
• Provide guests with resort and facility information.
• Process payments and handle foreign currency exchange.

Skills

Exceptional interpersonal and communications skills

Guest service experience

Ability to handle multiple tasks and projects at one time

Ability to stand for long periods of time

Computer literacy in MS Office

Tools

Opera

Job description

A leading entertainment company in Metro Vancouver is seeking an enthusiastic Front Desk Agent to deliver exceptional guest experiences. In this role, you will greet guests, manage reservations, and provide detailed resort information. The ideal candidate has strong communication skills and a passion for guest service. Flexibility in scheduling is essential as shifts may include nights and weekends.