Front Desk Guest Experience Pro — Growth & Perks

Hotel Equities; Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned hospitality company is seeking a motivated Front Desk Agent for their TownePlace Suites in Woodstock, ON. This role requires excellent communication skills and a strong customer service orientation to ensure guest satisfaction. Responsibilities include greeting guests, handling reservations, and resolving inquiries effectively. Ideal candidates will have a high school diploma and basic computer proficiency. Join this team-driven environment and enjoy competitive pay along with great employee benefits.

Benefits

Starting Wage: $18.00

Dental and Medical

Vacation & Holiday Pay

Same-day pay available

Career Growth Opportunities

Reduced Room Rates

Parental leave

Referral program

Qualifications

• Must be able to communicate effectively with guests and team members.
• Basic computer skills are required.
• Knowledge of hotel services and local attractions necessary.

Responsibilities

• Register guests, verify reservation and payment information.
• Greet and welcome guests during check-in and check-out.
• Resolve guest complaints promptly and professionally.

Skills

Communication skills

Basic computational ability

Customer service orientation

Education

High School diploma / Secondary qualification

Job description

A renowned hospitality company is seeking a motivated Front Desk Agent for their TownePlace Suites in Woodstock, ON. This role requires excellent communication skills and a strong customer service orientation to ensure guest satisfaction. Responsibilities include greeting guests, handling reservations, and resolving inquiries effectively. Ideal candidates will have a high school diploma and basic computer proficiency. Join this team-driven environment and enjoy competitive pay along with great employee benefits.