Front Desk & Customer Experience Associate

Harkaran Singh personal Real Estate; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A real estate company in the Surrey area is seeking a front desk administrator. The role involves greeting clients, managing calls, scheduling appointments, and performing various clerical duties. Candidates should have a secondary school graduation certificate and experience in customer service is preferred. This is a permanent position requiring 40 hours of work per week in an English-speaking environment.

Qualifications

• Experience in customer service is an asset.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Arrange teleconferences.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Provide emergency services.
• Relay service to persons with disabilities.

Education

Secondary (high) school graduation certificate

Job description

A real estate company in the Surrey area is seeking a front desk administrator. The role involves greeting clients, managing calls, scheduling appointments, and performing various clerical duties. Candidates should have a secondary school graduation certificate and experience in customer service is preferred. This is a permanent position requiring 40 hours of work per week in an English-speaking environment.