Front Desk Concierge & Guest Experience Pro

Securiguard; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A security and hospitality services provider in Canada is seeking a full-time Concierge to deliver exceptional front desk services and client support. The ideal candidate will have over a year of customer service experience, preferably in hospitality. Responsibilities include managing access controls and ensuring a welcoming environment for guests. This role offers opportunities for professional development and health benefits.

Benefits

Paid training

Extended health benefits

Employee recognition programs

Free professional development

Scholarship opportunities

Free suits for this position

Qualifications

• Minimum 1 year of customer service experience in a hospitality environment.
• Prior experience in top-tier commercial properties or upscale hotels.
• WHMIS Certification is an asset.

Responsibilities

• Provide excellent customer service at the front desk.
• Monitor and manage access control systems and CCTV.
• Complete accurate daily incident reports.

Skills

Customer service

Communication skills

Proficiency with computer software

Tools

CCTV

Access control systems

Job description

A security and hospitality services provider in Canada is seeking a full-time Concierge to deliver exceptional front desk services and client support. The ideal candidate will have over a year of customer service experience, preferably in hospitality. Responsibilities include managing access controls and ensuring a welcoming environment for guests. This role offers opportunities for professional development and health benefits.