front desk clerk, hotel

North Country Inn; Hay River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional hotel in Hay River is seeking a full-time front desk worker to register guests, manage reservations, and provide customer service. The ideal candidate will have strong interpersonal skills and be organized, reliable, and a team player. A secondary school certificate and up to 7 months of work experience are required. Work is on-site, with no remote option available. Competitive hourly pay of $20.00 is offered.

Benefits

Free parking available

On-site amenities

Qualifications

• 1 to less than 7 months of experience required.
• Work must be completed at the physical location; no remote option.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel, and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges, and receive payments.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Follow emergency and safety procedures.
• Perform general clerical duties.
• Answer telephone and relay calls.
• Assist clients/guests with special needs.
• Deliver requested wakeup calls.
• Perform light housekeeping and cleaning duties.
• Provide customer service.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Job details

• Location Hay River , NT X0E 0R8
• Salary 20.00 hourly / 64 to 80 hours bi-weekly
• Terms of employment Permanent employment Full time
• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Additional information

Work conditions and physical capabilities

• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Bonus

Other benefits

• Free parking available
• On-site amenities

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-12-09

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

North Country Inn

• Accommodation and food services
• 2job postings advertised
• Medium-sized business(between 5 and 100 employees)