Front Counter & Admin Support Clerk (18-Month Temp)

WorkSafeBC; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government health agency in Richmond is seeking a support clerk for an 18-month temporary role. This position involves excellent customer service skills to assist with telephone inquiries and provide front counter support. Ideal candidates will handle refunds, incoming correspondence, and documents while contributing to a diverse team environment. With a focus on promoting health and safety, this position is essential for those passionate about impactful work in public service.

Benefits

Competitive salary

Health care and dental benefits

Retirement pension contributions

Continuous learning opportunities

Tuition reimbursement

Qualifications

• Minimum grade 12 education is required.
• Proficient use of Microsoft Word and Excel.
• Excellent customer service skills are essential.

Responsibilities

• Handle province-wide employer telephone calls regarding clearance status.
• Provide customer service for walk-in customers at the front counter.
• Receive, confirm, and set up employer refunds.
• Handle and index incoming digital mail.
• Batch, scan, and index incoming documents.

Skills

Customer service

Office administration

Organizational skills

Proficient in Microsoft Word

Proficient in Microsoft Excel

Education

Grade 12 education

Job description

A government health agency in Richmond is seeking a support clerk for an 18-month temporary role. This position involves excellent customer service skills to assist with telephone inquiries and provide front counter support. Ideal candidates will handle refunds, incoming correspondence, and documents while contributing to a diverse team environment. With a focus on promoting health and safety, this position is essential for those passionate about impactful work in public service.