Fresh Produce Department Lead - Team Growth & Service

Farm Boy Inc.; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A fresh food retailer in Toronto is seeking a Department Manager to ensure departmental goals are met while delivering outstanding customer service. The ideal candidate will have a diploma in business or related field, plus 3+ years of managerial experience. Responsibilities include overseeing daily operations, managing staff, and maintaining compliance with health regulations. A Public Health Food Handler certification is required, and flexibility in schedule is essential. Join our team to deliver the best fresh shopping experience.

Benefits

Accommodation available for applicants with disabilities

Qualifications

• Minimum of 3 years of supervisory or management experience required.
• Must possess Public Health Food Handler certification and Smart Serve certification, or commit to obtaining these.
• Strong problem-solving and customer service skills necessary.

Responsibilities

• Ensure all department objectives and store goals are met.
• Provide superior customer service aligned with Farm Boy’s vision.
• Manage retail operations including inventory and scheduling.
• Participate in store coverage as Manager on Duty.
• Ensure compliance with Safe Food Handling regulations.

Skills

Excellent organizational skills

Interpersonal skills

Analytical skills

Clear communication

Decision-making abilities

Ability to learn systems/tools

Ability to work in fast-paced environment

Flexibility

Fluency in French

Education

Post-secondary program in business

Job description

A fresh food retailer in Toronto is seeking a Department Manager to ensure departmental goals are met while delivering outstanding customer service. The ideal candidate will have a diploma in business or related field, plus 3+ years of managerial experience. Responsibilities include overseeing daily operations, managing staff, and maintaining compliance with health regulations. A Public Health Food Handler certification is required, and flexibility in schedule is essential. Join our team to deliver the best fresh shopping experience.