French Bilingual Logistics Customer Care Specialist

American President Lines; Mississauga; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading logistics provider in Mississauga is seeking a bilingual Customer Service Representative. The ideal candidate will have a high school diploma, experience in customer service, and proficiency in Microsoft Office. This role involves managing customer inquiries, processing data, and ensuring the efficient handling of freight. CEVA offers professional development opportunities and a focus on employee wellbeing.

Benefits

Professional Development Opportunities

Benefits package focused on wellbeing

Qualifications

• Two to three years related experience.
• Ability to add, subtract, multiply and divide using units of U.S. currency.
• Ability to read and interpret documents and write routine correspondence.

Responsibilities

• Oversee customer’s freight through tracing and tracking.
• Manage customer support by responding to daily requests.
• Perform various data management tasks.

Skills

Microsoft Office proficiency

Data entry skills

Customer service

Analytical skills

Education

High School Diploma or GED

Job description

A leading logistics provider in Mississauga is seeking a bilingual Customer Service Representative. The ideal candidate will have a high school diploma, experience in customer service, and proficiency in Microsoft Office. This role involves managing customer inquiries, processing data, and ensuring the efficient handling of freight. CEVA offers professional development opportunities and a focus on employee wellbeing.