Freight Operations Specialist

Challenger Motor Freight Inc; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A transportation services provider based in Canada is seeking an Agent Operations Specialist. The role involves supporting independent freight agents by managing orders, communicating with customers and carriers, and ensuring compliance with documentation. The ideal candidate should have a post-secondary education, 1-3 years of relevant experience, and strong computer skills. This position offers an opportunity to work independently and contribute to operational success.

Qualifications

• 1-3 years of experience in freight brokerage or transportation operations.
• Intermediate to advanced skills in Microsoft Office.
• Experience or knowledge of supply chain management.

Responsibilities

• Support operational success of independent freight agents.
• Manage order entry, track and trace, and resolve customer issues.
• Ensure compliance with documentation and regulations.

Skills

Collaboration

Strong computer skills

Time management

Customer service focus

Education

Post-secondary degree or diploma

Tools

Microsoft Office

TMW

SalesForce

Job description

A transportation services provider based in Canada is seeking an Agent Operations Specialist. The role involves supporting independent freight agents by managing orders, communicating with customers and carriers, and ensuring compliance with documentation. The ideal candidate should have a post-secondary education, 1-3 years of relevant experience, and strong computer skills. This position offers an opportunity to work independently and contribute to operational success.