Fraud Operations Specialist (PST Hours)

Ramp; Canada; Remote; CAD 129,000 - 186,000; Full time

Job summary

A leading financial technology company in Canada is seeking a Fraud Analyst to analyze account applications and evaluate transactional activities for potential fraud. The role demands excellent communication and collaboration skills, with at least 2 years of experience in fraud prevention. Join a dynamic environment with a focus on innovation and career advancement opportunities.

Benefits

Comprehensive medical, dental, and vision insurance

Flexible PTO

Wellness stipends

WFH stipend

Career advancement opportunities

Qualifications

• Minimum of 2 years of experience in fraud prevention or investigations.
• Experience in consumer/corporate/small business cards, payments, invoices, or lending.
• Excellent collaboration, written, and verbal communication skills.

Responsibilities

• Analyze new account applications for potential fraud patterns.
• Evaluate transactional activity for anomalies indicative of fraud.
• Investigate alerts of fraud and provide documentation.
• Collaborate to ensure timely resolution of fraud issues.
• Communicate with customers to support recovery efforts.

Skills

Fraud prevention

Investigations

Collaboration

Communication skills

Tools

SQL

Python

Job description

Employer Industry: Financial Technology

Why consider this job opportunity:

• Salary range for candidates in NYC or SF: $102,300 – $147,100; for other U.S. locations: $92,100 – $132,250
• Comprehensive benefits including 100% medical, dental, and vision insurance coverage for employees
• Flexible PTO and wellness stipends to promote work-life balance
• Opportunities for career advancement in a fast-growing fintech company
• Support for home office needs with a WFH stipend
• Collaborative work environment with a focus on innovation and fraud prevention

What to Expect (Job Responsibilities):

• Analyze new account applications to detect potential fraud patterns and high-risk behaviors
• Evaluate transactional activity to identify anomalies indicative of fraudulent behavior
• Investigate alerts of first-party and third-party fraud, providing comprehensive documentation
• Collaborate with internal teams to ensure timely resolution of fraud-related issues
• Communicate with customers and external stakeholders to support investigations and recovery efforts

What is Required (Qualifications):

• Minimum of 2 years of experience in fraud prevention or investigations
• Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
• Excellent collaboration, written, and verbal communication skills

How to Stand Out (Preferred Qualifications):

• Experience with NACHA rules and regulations
• Experience in high-growth startups
• Experience integrating AI into daily work
• Knowledge of SQL or Python

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