Franchise Performance Manager - QSR Growth (Hybrid)

Popeyes; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A renowned quick service restaurant brand is seeking a Manager, Franchise Performance. This role involves consulting and partnering with franchisees to enhance operational performance and ensure brand standards across multiple locations in the Western Provinces. Candidates must have significant experience in the operations of QSRs, excellent relationship-building skills, and a Bachelor's degree in a relevant field. The position requires travel and a flexible schedule, including evenings and weekends.

Benefits

Pension matching

Health benefits (medical, dental)

Short- and long-term disability

Comprehensive global paid parental leave

Telehealth

Employee Assistance Program

Discounted Gym Memberships

Qualifications

• 3+ years of multi-franchise operations experience.
• 5+ years of operations experience in QSR, retail, or food & beverage.
• Knowledge of retail or restaurant industry operations and financial reporting.

Responsibilities

• Consult and support franchisees for long-term operational improvement.
• Advise on ensuring compliance with brand standards.
• Improve operational metrics and guest satisfaction.

Skills

Relationship building

Effective communication

Problem-solving

Operational metrics analysis

Education

Bachelor's degree in business or related field

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

A renowned quick service restaurant brand is seeking a Manager, Franchise Performance. This role involves consulting and partnering with franchisees to enhance operational performance and ensure brand standards across multiple locations in the Western Provinces. Candidates must have significant experience in the operations of QSRs, excellent relationship-building skills, and a Bachelor's degree in a relevant field. The position requires travel and a flexible schedule, including evenings and weekends.