Framer

Michaels Stores; Vancouver; On-site; CAD 26,863 - 31,271; Full time

Job summary

Michaels Stores in Vancouver is seeking a team member for the framing department to assist customers, create custom framing solutions, and ensure a well-merchandised, in-stock store. You’ll handle framing orders, operate equipment, and provide helpful service in a fast-paced retail environment.

Responsibilities include completing orders on time, maintaining the frame department, supporting omni-channel processes, and upholding SOPs while delivering a safe, friendly shopping experience.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Deliver friendly customer service and help customers locate products.
• Complete framing orders accurately and on time.
• Maintain the ready-made frame department and stock levels; support omni-channel processes.

Skills

Basic computer skills

Measuring skills

Tools

Framing equipment

Glass cutter

Job description

Store - VAN-BROADWAY, BC

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Minimum Type of Experience

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Preferred Type of Experience

• Retail experience
• Experience selling products and/or services to customers

Physical Requirements

• Regular bending, lifting, carrying, reaching and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Total Base Pay Range

$19.50 - $22.70

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.