framer

Michaels; East Gwillimbury; Hybrid; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels in Ontario is seeking a customer-focused associate to help customers find framing options and complete custom framing orders. You will assist shoppers, maintain a well merchandised and in-stock environment, and operate the cash register.

The role requires basic computer and measuring skills, plus the ability to handle framing equipment and glass cutting tasks. Previous retail or sales experience is a plus, and the job involves nights, weekends, and early mornings in a public retail

Qualifications

• Basic computer skills and basic measuring skills are required.
• Ability to operate framing equipment and glass cutter.
• Retail experience and sales skills preferred.

Responsibilities

• Adhere to SOPs and company standards to ensure compliance.
• Build relationships with customers while creating custom framing solutions.
• Complete framing orders with high quality and on time.
• Maintain ready-made frame department and stock areas.
• Deliver friendly customer service and assist customers in-store.
• Operate cash register and handle money to standards.
• Assist with Omni channel processes.

Skills

Basic computer skills

Measuring skills

Framing equipment operation

Glass cutter operation

Customer service

Retail experience

Sales experience

Tools

Framing equipment

Glass cutter

Job description

Store - TOR-NEWMARKET, ONBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Other duties as assigned

Minimum Type of experience the job requires

• basic computer skills and basic measuring skills
• ability to operate the framing equipment and glass cutter

Preferred Type of experience the job requires

• retail experience
• Experience selling products and/or services to customers

Physical Requirements

• regular bending, lifting, carrying, reaching and stretching
• ability to move throughout the store
• ability to remain standing for long periods of time
• lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

• public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

• providing robust benefits for both full-time and part-time Team Members.
• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts
• much more

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.