Sales Operations Manager

AXIATA DIGITAL ADVERTISING SDN BHD; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading retail company in Toronto is seeking a Sales Operations Manager to optimize inventory and enhance sales performance. The role involves managing inventory intake, analyzing sales data, and collaborating with various teams to align inventory with marketing plans. Ideal candidates will have proven inventory management experience, strong analytical skills, and proficiency in Excel. The position offers a salary range of $90,000 - $110,000 annually, alongside growth opportunities within the expanding retail sector.

Qualifications

• Proven experience in inventory management, planning, or operations is required.
• Strong analytical and data analysis skills.
• High proficiency in Excel / Google Sheets; BI tools are an advantage.

Responsibilities

• Manage and optimize inventory intake, ensuring optimal product availability.
• Conduct sales analysis and monitor performance to improve operational efficiency.
• Build sales forecasts and align inventory plans with marketing activities.

Skills

Inventory management

Data analysis

Excel proficiency

Commercial understanding

Interpersonal communication

Job description

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailer and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operate Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by retailers. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Job Description

Sales Operations Manager – Inventory, Sales & Planning

The Operations Manager is responsible for managing and optimizing inventory intake, sales analysis, inventory supply to sales channels, and planning activities. The role ensures optimal product availability, supports sales growth, and improves operational efficiency while minimizing inventory shortages and excess stock.

The position works cross-functionally with purchasing, logistics, marketing, and finance teams, translating data and forecasts into actionable operational decisions that directly impact sales performance and profitability.

Key Responsibilities

Inventory Intake Management

• Full responsibility for planning and controlling inventory intake to warehouses, stores, and sales channels
• Ongoing collaboration with purchasing suppliers, logistics, and warehouses
• Monitoring delivery schedules, quantities, delays, and exceptions
• Ensuring alignment between purchase orders, shipments, and actual stock receipts

Sales Analysis & Performance Monitoring

• Analysis of daily, weekly, and monthly sales data
• Identification of trends, gaps, strong and weak products
• Analysis of sell-through, slow-moving inventory, shortages, and growth opportunities
• Providing actionable insights and operational recommendations

Planning & Forecasting

• Building sales forecasts by category, product, and season
• Planning inventory depth in line with sales targets
• Aligning inventory plans with marketing activities, campaigns, and peak seasons
• Ongoing collaboration with marketing, commercial

Inventory Supply for Sales

• Smart allocation of inventory across channels (stores, online, markets)
• Managing critical shortages and prioritizing inventory distribution
• Ensuring product availability for campaigns and promotions
• Direct operational support for sales growth and availability optimization

Key Interfaces

• Purchasing and Merchandising
• Logistics and Warehousing
• Marketing
• Finance
• Management

Required Skills & Experience

• Proven experience in inventory management, planning, or operations – required
• Strong analytical and data analysis skills
• High proficiency in Excel / Google Sheets (BI tools – an advantage)
• Strong commercial understanding and holistic business mindset
• Ability to work in a fast-paced, multi-task environment
• Excellent interpersonal and cross-functional communication skills

Key Performance Indicators (KPIs)

• In-stock availability rate
• Sell-through
• Reduction of shortages and excess inventory
• Forecast accuracy
• Inventory turnover improvement
• Direct contribution to sales targets

Pay range: $90,000 - 110,000/annually
This is a vacant position

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.