FOX CLOTHING - Sales Associate - Yorkdale Mall

Fox Group Canada; Toronto; On-site; CAD 20,000 - 29,000; Full time

Job summary

Fox Group – Fox Clothing in Canada is seeking a Sales Associate who is an exceptional team player capable of motivating and inspiring the store team to deliver legendary customer experiences.

You will assist customers with wardrobe styling and share up-to-date fashion knowledge while helping to achieve individual and store sales goals, ensuring adherence to company policies and procedures. This role requires a flexible schedule including nights, weekends, and holidays.

Qualifications

• Outgoing personality with ability to engage customers
• Demonstrated customer service experience required
• Proven ability to meet individual selling goals and metrics
• Strong interpersonal, communication and customer service skills
• Ability to work in a team environment with peers and supervisors
• Ability to receive constructive feedback from management and peers

Responsibilities

• Provide and ensure legendary customer experiences consistently
• Focus on customers first; other tasks are secondary
• Assist customers with wardrobe styling and up-to-date fashion knowledge
• Display product knowledge, company history, policy, and strategies
• Meet selling expectations and achieve personal and team sales goals
• Collaborate with store team to build a strong store
• Support goal setting for personal skill development with store management
• Assist with floor sets, window changes and merchandising expectations
• Follow company policies and procedures
• Maintain availability and scheduling as required
• Perform POS transactions accurately and follow cash handling procedures
• Maintain Loss Prevention awareness
• Assist management with housekeeping duties

Skills

Outgoing personality

Customer service

Sales accountability

Interpersonal communication

Teamwork

Feedback reception

Job description

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

At Fox Clothing, we believe “Basic is Beautiful.” Founded in 1942 as a family run manufacturing company, FOX has grown into a leading fashion brand offering casual, everyday apparel for the whole family. Today, FOX designs and markets women, men, children, and baby collections that balance style, comfort, and affordability. Known for versatile basics in a wide range of colors and prints, FOX delivers accessible fashion that fits modern, everyday life.

Who are we looking for?

We are looking for a Sales Associate who must be an exceptional team player who can motive, inspire, and work together with the store team

JOB DESCRIPTION - SALES ASSOCIATEKEY ROLES/RESPONSIBILITIES

• Provide and ensure legendary customer experiences consistently
• Ensure customers are your primary focus and all other tasks are secondary.
• Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
• Display expert product knowledge of product, company history, company policy and store/company strategies
• Meet selling expectations and achieve individual and team sales goals, and contribute to the store’s overall success
• Work well with others and collaborate to build a strong store team.
• Work with Store Management to set goals for personal skills development
• Provide assistance with floor sets, window changes and other merchandising and visual expectations
• Ensure adherence to all company policy and procedures.
• Adhere to availability and scheduling needs of the business.
• Perform POS transactions accurately and efficiently and follow all cash handling procedures.
• Ensure Loss Prevention awareness to protect the store from internal and external shortages.
• Assist store management team with housekeeping responsibilities.

REQUIRED SKILLS/EXPERIENCE

• Outgoing personality that can interact openly with others
• Demonstrated ability to achieve individual selling goals and metricsCustomer Service experience required
• Demonstrated sales accountability
• Strong personal leadership skills and desire to succeed
• Exceptional interpersonal, communication and customer service skills
• Ability to work in a team environment with peers and supervisors
• Ability to receive feedback from management and peers

PHYSICAL CAPABILITIES

• Ability to work a flex schedule (which includes nights, weekend and holiday availability)
• Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
• Ability to climb step stools and ladders
• Ability to stand/walk for long periods at a time
• Possess manual dexterity and hand-eye coordination
• Ability to travel to other store locations (if needed) and attend district meetings
• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
• Ability to work as part of a team
• Ability to effectively communicate with customers, peers, and management

Pay range: $17.95
This is a vacant position.

Fox Group – Fox Clothing is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted