Founding Business Development Representative, Mid Market

7shifts; Toronto, Saskatoon; Hybrid; CAD 69,000 - 100,000; Full time

Benefits offered by this job

Health and dental

Parental leave

Flexible vacation policy

Hybrid/Remote work

90 Day Shift program

Career growth & coaching

Office in Toronto

Job summary

7shifts is seeking a Founding Business Development Representative, Mid-Market to drive new business with restaurant groups of 10+ locations. You will own pipeline, prospect across channels, and multi-thread to operators and executives who sign deals.

You’ll shape the motion, build a scalable playbook, and work within a growth-focused team. You’ll report to the Senior Manager, Sales Development SMB & Mid-Market and influence the mid-market strategy while leveraging AI tools to maximize outreach

Qualifications

• Quota-carrying outbound sales experience in B2B SaaS
• Restaurant industry background and language familiarity
• Strong verbal and written communication skills
• Ability to build and manage a book of accounts and multi-thread to decision-makers

Responsibilities

• Generate pipeline for mid-market growth targeting restaurant groups with 10+ locations
• Prospect across calls, email, social, networking and events to book qualified meetings
• Own and research accounts in Salesforce and multi-thread to operators and decision-makers
• Leverage prospecting tools and AI to surface high-potential accounts and personalize outreach
• Hit and exceed targets, shaping the motion and repeatable playbook as the segment scales

Skills

Outbound sales

Restaurant industry knowledge

Verbal and written communication

Self-organization

Track record of achievement

Tools

Salesforce

Job description

7shifts is an HR platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As a Founding Business Development Representative, Mid-Market at 7shifts, you'll drive new business for our largest and highest-value customers: restaurant groups with 10+ locations. Reporting to the Senior Manager, Sales Development SMB & Mid-Market, you'll generate and qualify pipeline for the Mid-Market Account Executive team by reaching the operators and executives who run multi-unit and enterprise brands. You won't inherit a finished script here. You'll figure out what works, build a repeatable process as you go, and help scale the motion across the mid-market and enterprise segment.

What you’ll do:

• Generate the pipeline that fuels mid-market growth, targeting restaurant groups with 10+ locations and booking qualified meetings for the Mid-Market Account Executive team
• Get in the door however it takes, prospecting across calls, email, social, networking, and events, and working your network to stand out in a crowded inbox
• Build and own your book of accounts, researching them in Salesforce, and multi-threading to the operators and decision-makers who actually sign
• Work smarter with AI, leaning on prospecting tools and internal data to surface high-potential accounts, personalize outreach at scale, and spend your day where it counts
• Hit and exceed your targets, owning pipeline quality as much as volume and consistently booking meetings that convert into real opportunities
• Shape the motion and the playbook, spotting what's working, flagging what isn't, and building the repeatable process as the segment scales

What you bring:

• Quota-carrying outbound sales experience, ideally in B2B SaaS, with a track record of generating net-new pipeline
• Restaurant industry background: you understand how operators and multi-unit leaders think, and you can speak their language
• Scrappiness and hustle: you work your network to get meetings and get creative to stand out in a crowded inbox
• Exceptional verbal and written communication, with empathic listening
• Strong self-organization: you prioritize a portfolio and build your own structure when there isn't a playbook yet
• A track record of achievement or competitive success, and a team-first attitude

It’d be even cooler if you had:

• Experience in restaurant tech (POS, payroll, online ordering, reservations, or tip management) or a working knowledge of restaurant operations, tip pooling, and labor compliance
• Experience with a sales-engagement or sequencing tool (Outreach, Salesloft, or similar)

This role is an existing vacancy and is part of our current hiring plan

Compensation

The base compensation range for this position is CAD $68,800 - $100,000 plus sales commission. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

• Opportunity:Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
• Challenge:We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
• Culture:We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
• Equity:We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
• Health and Wellness:We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
• Flexibility:Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
• Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!

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